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  • Don't get me wrong, I love tropical smoothie. But this location is getting 1 star for customer service. Wish it could be less. As a business owner myself, customers are the most important thing because without them you have no one to service and no business to run. I was having dinner next door at Off The Strip and needed some juice for my 1 year old daughter. I ran next door to tropical smoothie at 8:45pm. They close at 9:00pm. I was not greeted at all by the employer mopping the floor. No biggie as I figured the other employee at the back could be the register person. After 3 minutes another customer came in and the mopper came over to the register. Never acknowledged me. Looked right passed me to the other customer. He had money out and I realized he ha left to get money to pay for his order. Again not a big deal. After he was done, she again never said a word to me, just starred. I asked for juice by itself. Finally, she speaks!! "the juice is all put away for the night, we close soon." I asked, " you close at 9, right?" "uh huh" I looked at my watch, looked at her. Again. Just a blank stare. I left the store and went to the bar a few doors down and was given a glass of cranberry juice for free. What if I had wanted to order a smoothie? No sale at all in the last 15-20 minutes? That is great customer service. Top notch.
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