Awful! This company was assigned to me through American Home Shield. My pool motor is a covered item, however, the technician wrote up the repair as being caused by water damage which is completely non-existent (but also allows AHS to deny the coverage claim). There has been NO rain since the pump was operating. The technician, Cody, started looking at the motor and the first thing he said was, "I've never seen one of these before". It's only a Hayward variable speed pump; nothing special. I guess he just made up whatever he thought would get him off the hook for real diagnosis to avoid admitting incompetence. Alchemist has now been added to my "Refused Vendor" list on my AHS account. Save yourself time and aggravation by hiring someone else.