This is by far, the best Apple Store I have been to. I had a few issues with my daughter's iPhone (software and hardware issues- so nothing they would have been able to prevent)... And each time they have fixed the issue. I have had to bring in my daughter's phone again, but this time they are going above and beyond normal service by fixing her original phone (but newer phone) for free! I always get great service here, but today they have exceeded their norm!