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  • ** Satisfaction Limited ** I would like to preface this review by saying I received my lash extensions under a Groupon for $55 for One Full Set of Eyelash Extensions with a Two-Week Refill. This is also not my first time getting eyelash extensions however this was my first time with Amy. My initial impression of Amy was that she was very nice and welcoming. She sat me down and showed me pictures of what I was to receive from the deal that I paid for. I am to receive 55 lashes per eye. She then showed me pictures of upgrades at a higher price but I decided to stick with the deal I had purchased. Amy then showed me the lashes and at different lengths. I decided to go with "11" because it looked natural but suggested I go longer "12/13" and I refused. She kept pressing on and I told her 11 is fine. Amy proceeded to apply the lashes and I felt an almost burning like feeling that was extremely irritating. She said it was normal and I tried to lay still but my eyes could not stop watering. In my past experience of getting extensions I have never felt this. I had to take a break after one eye and then went onto the next. Same situation happened on the second eye. The end result looked okay. It didn't look as full as I had hoped it would be. The first time I got them done (by a different lash company) the service was for 40 lashes per eye and it looked much more full and had more curl. It also didn't fall out as quickly Before I left I paid the tax of $7.15 which I think is standard for Groupon and I also tipped based on the actual service price. I found I tipped more than I should've given I had difficulty keeping my eyes from watering AND she still put the longer lashes on me when I asked her for the shorter ones. I tried to schedule a time for the refill but here is where it gets tricky and why I am disappointed. The refill only applies a week after applying the extensions and not allowed AFTER two weeks. Anything after that she gives you a $15 credit towards your next appointment. This is why it doesn't work, she is almost always fully booked making it almost impossible to set up a time that actually works for you. So you HAVE to go to the appointment you booked leaving you no room to reschedule if you have to. I am now left a $15 credit I won't use because well... the service was unsatisfactory. The day after the service the lashes were already falling flat. Three days after they were falling out pretty fast. It has been 2 weeks now and I have maybe 5-6 lashes on each eye left. Unfortunately I won't be using her services again. She was a very nice woman but unfortunately nice isn't enough to get the job done and in this case isn't worth the Groupon deal.
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