They ran a special for dogs 6 months and younger, so for $20 I could alter my little baby boy dog Leo. I docked points for two reasons their appointment policy and small waiting area. EVERYONE is given a 7:30 am appointment. This means you and your beloved fur baby will end up waiting in a line/ small space with lots & lots of other pets. Some of these pets are super sweet & friendly, and some want to fight and/or bite. We witnessed a yokel bring a large white Pitt bull on a shoe string of a leash, the dog was controlling the yokel and it went after a black lab. The owner of the black lab, rightfully, gave a tongue lashing to the irresponsible dog owner. Then the yokel unleashed his inner Tourette's syndrome and cursed and screamed for about 15 minutes. The labs owner did not back down, this upset the other dogs. I have two pit mixes. It's not the breed, it's the owner knowing their dog & training him/her properly. The white Pitt was a danger to everyone there. Altered Tails should stagger all of the appointments to limit the number of pets in close quarters and warn irresponsible dog owners to control their pets. The staff was very nice and we had no problems with my little guys recovery. For an additional and minimal fee, they gave him his shots, microchipped my boy and trimmed his nails. Please be careful with your beloved fur babies, some dogs and owners do not play nicely.