Plush is a very nice salon. I've had three appointments for highlights and haircuts. I find everyone I've had dealings with here so far to be personable, easy to get along with and very professional. The atmosphere is comfortable and relaxed, with a bit of a neighborhood vibe.
I've had really an unbelievable number of problems with salons throughout greater Phoenix, the biggest one being incompetent, inconsistent and sometimes simply flaky stylists. Also, many salons now want to charge $200+ for highlights and a haircut and the level of service isn't necessarily there.
Cortney is my colorist and Stacie is my stylist for cuts. Another neat thing here is they don't discourage you from booking the services separately. Makes it easier to budget to have a color one month and cut the next, though their prices are not unreasonable. It's around 180-200 for both services, pre-gratuity for me. If you want you can do your own style, they provide product and tools or you can bring your own. I've done my own style a couple times and didn't feel judged.
It's so hard to find stylists who know what they're doing and are good with all types of people. This is also true of their receptionist!