I'm also VERY impressed!!!! I have a seven month old baby and I can't really go anywhere and wait for hours. I thought it was interesting that this company would come to your house and do the service without any extra cost. I was a little scared to have someone come to my house specially when my husband was at work but I did anyways LOL!!! Eric came over, he was very professional and the service was amazing. I couldn't be any happier!!!! He was out in 20 minutes. It was nice to stay at home with my baby and get my phone fixed that fast. Thumbs up for sure!!!!