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| - As a regular patron in the North York area - primarily in the Yonge/Finch area, my business represents thousands of dollars in revenue. Why? I bring about a dozen people with me when I go drinking and they become regular customers as well.
I have been to just about every restaurant, bar, and business in this area and started to get tired of trying new places. Menami was one local bar that I wanted to try - I don't go there to eat - and so, on my third visit yesterday (Jan 2) there were two people serving: 1) Caucasian waitress, and 2) a Korean guy. I saw about 4 tables occupied (probably about 10 people in total in the bar) and I hear them saying it was "busy". The music was a little loud and they had one TV that was on CTV Two (Barrie) channel for some reason. For 11pm on a Monday night...I guess you can call it that. I order my first beer and took my time drinking it and scoping out the place and their service. About 10 minutes later I asked for a shot of Smirnoff vodka. After I finish it; they cleared it when I went to the washroom and when I came they didn't come to me at all to see if there was anything else I wanted. So, I timed them to see how long before they came to ask me anything and I even made eye contact with both of them. They seemed bored and totally oblivious, constantly checking on their phones and the girl even at one point sat down. 18 minutes later, I decided to ask for a beer and the girl (still oblivious) asked me a question which I paid no attention to and nodded my head.
When it came time to pay the bill, I was even more annoyed at the whole experience when I saw that the bill came out to over $20 for only 2 domestic beers, and one shot. You'd think that they would lower their prices for a Monday night to attract customers. Terrible experience. Just some pointers for the people at Menami: never let your guard down, you may never know who might come in. If it's not the weekend, you don't need to blare the music - there's no dance floor, so you can tone it down a bit. Change the channel to either a sports channel (Sportsnet, TSN) or CP24. People when bored, will instantly look at the TV but when you have a boring channel on, they will simply fade out and leave early.
Edit: 7/11/17. Caucasian girl no longer works here. I have been a "regular" for the last 3-4 months now. I have no doubt that it had nothing to do with the skin colour. But; that being said, the service has tremendously gotten better. I can ask for "service" (ie food or drinks) so long as it's not unreasonable. Keep in mind that I probably spend about $1000/month here though. Chai - the owner, has bee beyond excellent in trying to be a business owner but provide customer service. A lot of the regular staff has been nothing short but amazing in turning around the service and kudos go to: Alex, Ethan, James, Hanna, Cindy, to name a few. This is now my regular "watering hole" and as a result of the amazing customer service and their goal to provide fresh and quality food equates to a busier bar. If I could retract my rating - I would. And it would be 4.5/5.
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