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  • This review is long over due, but I came to the Blue Martini on the Saturday after Thanksgiving and would not recommend this place to ANYONE. My boyfriend and I were visiting Vegas to spend time with his family for the holiday. His mom and sister got to Blue Martini about 30/45 minutes before us to save a table (they had an event going on this night). Then my boyfriend, his aunt, and myself arrived and met them there. We ordered drinks, which were EXTREMELY overpriced, but we were enjoying our time until one of the workers randomly came up to our table and started to harass us. His first words were "excuse me, but we just saw on the camera that you guys came in through the fire escape" .. SERIOUSLY WTF? Who in their right mind just comes up to a group of CUSTOMERS accusing them of such bullshit when it was FREE to get in?! So then my boyfriends mom straight up told the guy that we didn't even all arrive together, and to let us enjoy our time. A couple minutes later, our waitress came back to the table, so we asked to speak to a manager. The manager came out, was VERY rude & unprofessional, and had the nerve to continue to accuse us of "going up the fire escape".. not to mention that it was FREE ADMISSION. He went on and said " I saw in the tape someone you looked just like you (pointed to my bf's aunt & sister).. Why in the world would 4 women WEARING HEELS, try to enter a club through a fire escape in the first place?! He also continued to say "a group of 5 people" when referring to "the tape" when WE DID NOT ARRIVE TOGETHER. At this point, we all wanted to leave because there's absolutely no way anyone should be accused like that for something so stupid. Then my boyfriend told the manager he was going to talk to the bouncer at the FRONT DOOR who let us in, and he had asked him to tell this manager that he checked us in and we came in from the front. Once the bouncer told his manager that, he said the only thing he could do was apologize. Are you kidding me?! You're going to ruin 5 people's night, accuse them all of something they didn't do, make them want to leave, and the only thing you can do is apologize?! Could've offered free drinks or SOMETHING for the horrible experience. Worst customer service I probably have ever experienced at a club! I don't want to pull the race card, but I truly feel like that had something to do with it. I will never come back here or recommend to anyone.
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