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  • 3 stars ONLY because the woman who waxed my brows did a fine job. She was careful and made sure to go little by little not taking off too much at one time. Front desk service was horrible from my phone call to book an appointment to checking in and checking out. I only say this because I've worked in spas, salons, and customer service in general in the past so I know what it's like to deal with people. They seem bored. Whoever picked up the phone to schedule my appointment had bad phone etiquette. But hey I figured it was towards the end of the day maybe she was busy..? (I got there and she wasn't..2 ladies in the front waiting to close I assume) Regardless if I was one of the last appointments, no client should feel rushed, extremely unwelcome, and brushed off. I'm paying $20 plus gratuity for my damn brows..if I wanted to be in and out and not give a damn I would've paid $10 or less at some random nail shop for my waxing.
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