Worst customer service over the phone I have ever received at a health practice. The representative Jenny was incredibly rude. She answered the phone told me there were several callers ahead of me. I waited for 20 minutes for her to come back and she had no apology for the ridiculous wait just to make an appointment. I asked her if the wait would be that long in the office and she snapped at me do I want her help or not, there were other patients that needed her and they had to wait, so I had to wait like everyone else. I understand the wait, lady. Why is a practice made up of 10 doctors only employing one representative to handle calls. Also, really rude way to speak to a patient. You are the reason why I will not be going to get treated at this shwarmy institute.