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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • Hostess was overwhelmed when I entered the restaurant at 11:45am. She was taking a carry-out order from a lady standing in front of me, then she answered the phone and promptly asked them to hold, and then explained that they would be on hold for approximately five minutes as she was "busy". A group of ladies entered and approached her to say they had reservations, and she asked them to wait so she could assist me since I was next in line. I noticed the hostess area was consistently packed with people "waiting" to be seated, throughout my lunch. Clearly, backup is needed! The food and drinks were all tasty: Milano Mule cocktail, Acqua Pana Water, a non-alcoholic cocktail, an espresso, kale soup, caesar salad, calamari, and tiramisu dessert. Unfortunately, a hair was found in the caesar halfway through lunch. The waitress apologized and offered a new caesar salad, which we declined. Then the manager/supervisor on-duty came to our table to apologize and again offer a new salad. Which we politely accepted the apology and declined the replacement salad. I suspect most people decline a replacement due to the feeling of nausea caused by finding a hair in the meal. Overall, there seems to be some kinks that need to be worked out. Please insist on hairnets during all food-prep activity. Hygiene is imperative.
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