Whether you enjoy bubble tea or not is besides the point... the lady working at this place was extremely unprofessional. While we were there waiting quite a while for our beverages, there was another table of customers waiting for take out food. When their order was ready, they went up to the till to pay and had a disagreement with lady working there. I think it was over the price that they were getting charged because the eat-in price was different (cheaper) than the take-out price or something like that. In any case, the lady working there was confrontational. Not only that, she grabbed the bag of take out and placed it away from the customer (to show she didn't want to sell it to them if they were going to be that way). So the customers just walked out and left. I was shocked, but she followed the customers out and went after them still yelling at them. I forgot to mention this was around 9:30 pm and there was no one else in the place except for us waiting for our drinks.
I don't know what logic that lady working there had... has she never heard of " the customer is always right"... even if not "always"... it's not like the customers weren't willing to pay.. i think it's kind of crazy that this place would charge a premium for take-out.. isn't is usually cheaper to get take-out?!? that's besides the point... the food had already been prepared and packaged.. why not make the sale, keep the customers happy.. even if you make a few less bucks.. instead of losing the sale altogether and having your other customers (my friends and I) witness this kind of outburst.
the beverages were nothing to write home about either... they ran out of most things such as lychee jelly... and they had very limited selection of what was available.. i had a mango slushee... that tasted rather bland.. i seriously could have made that at home myself..
This was my first AND MY LAST time going to this place. I won't give my business to such unprofessional people. If I was able to give 0 stars to a place, this would be the place that deserves it! This is my first time witnessing someone go after a customer like that.