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| - So, during December my computer died not once, but twice! The hard drive went out on it, and after trying to get it fixed by a friend, I finally accepted that it was toast. I wasn't really prepared for this to happen, as I had anticipated it lasting another year before replacing it. But, such is life, and I guess it was time for the computer to go.
Mind you, I've never made a major purchase from Fry's electronics. I've been here in the past for smaller purchases, but nothing more then here and there. Being that I was in the market again for a computer, and since things have changed since I last purchased a computer several years ago, I needed to refresh myself with what was out there. (not just computer wise, but even the retail landscape has changed dramatically as well.)
I did some shopping around at Costco, Best Buy, and after a friend accompanied me here, I decided that Fry's had the selection and price that I was looking for. I came in for my purchase on Wednesday night, because their New Years sale was ending. I was down to two computers that I had my eye on, and figured it was time to purchase before the sale ended.
The guy who helped me was awesome. Total tech guy who totally new his stuff. I was impressed with his knowledge. I showed him the two models that I wanted, and asked him which one would be better for me. After explaining the differences, he said that either model will do me fine for a laptop, and that the $50 price difference was really up to me. He said that the cheaper model was the way to go, and that for $50 LESS I was not going to see a major speed difference for what I was getting.
He went back and grabbed the computer and had it at the register after I finished wandering the store. He also told me that if I purchased Microsoft I could get it for $89 instead of the $120 that it would cost me if I waited until the 60 days ran out and they charge you. I said that I'm not a huge word user, and would pass.
He was really educated and filled in a LOT of blanks for me that I couldn't have filled in myself. I had a really positive experience here, and I feel like Fry's is the new Best Buy for me. Plus, even though Costco has great prices, your on your own with buying and hoping its every thing you need. Plus, I've found that they rotate stock a lot at Costco and what you see today may not be there in a month. (trust me, I tried. The computer I had my eye on in early December there is not for sale through them anymore. They rotated and put out an entirely different stock when I went back to purchase around New Years.
Even tho Costco seems to have a better warranty and tech support offer on their computers then Fry's, their stock rotates to fast and if you don't buy it within a short window of time, you may not get the make and model that you want.
Overall, had a great experience here and I would make another computer purchase from Fry's again.
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