Yes it does get busy and service can be slow at times but that's what you get with a middle eastern pickup joint. If you have no patience don't bother. But the food is great, coming from a guy who lived in Israel and ate this.
The sandwiches in pita are delicious and the different topings are great. From fried eggplant, hummus, babaganoush, cabbage and others try the sandwiches . Shnitzel is huge and is good for 2, and the dark meat is great. However the falafel and shwarmma need work, just being honest.
Overall a great place to experience and eat!