Not quite sure what is"fantastic" about this place. No online check-in; no appointments; and can't even call-in. I tried to call-in on my way there, and the receptionist said the only way to get my name on the list is to show up and sit in their waiting room for 35 minutes! Haircut was OK. As usual the stylist tried to sell me a $5 bottle of gel for $15 (I'd rather buy it on Amazon.com). This place is on par with Great Clips and Supercuts, but the price tag Fantastic Sam's is higher.