Dr Gilchrist and Alex are awesome! They respond quickly to email concerns and do their best to accommodate you and your pet's availability and concerns. Dr Gilchrist is the vet for our two dogs, one is a silver lab and the other is a lab/boxer/ridgeback mix. I would recommend anybody looking for a trustworthy veterinarian to give Tony and Alex a shot, they are truly awesome. The "vet to you" service is very convenient -- if you have ever had to take a sick pet into a regular vet or Petsmart vet, then you know how much fun that can be for a scared, sick pet in a very different environment. Don't put them through this, the at home visit is so much better.