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  • What a huge disappointment. No blond bock, OK, I can get over that.... But it got worse. Put in our daughter's food order first, along with some appetizers. Purposely, so it would come out FIRST. About 10 minutes later we put in an order for the sausage platter, assuming that would come out SECOND. After all, it had been 10+ minutes since out last order, right? No, the sausage platter came out IMMEDIATELY(lukewarm on top if that)! But where were the garlic fries, mussels, and kid's pizza? We were told the appetizer side of the kitchen is backed up.... What!?!! Does this place not have any control over their tickets? Or did the server forget to put the first order in? Eventually, the rest of our food comes out. Thankfully, my daughter enjoys the pizza. Unfortunately, the 7$ plate of their "famous" garlic fries, is a mere handful of frozen french fries with some garlic thrown in top. Mind you, I've ordered this appetizer before, the Regular Size as I did on this occasion, not the small size, and it was much larger than this(and tasted better). They did bring us more fries, but I don't know why the first plate they sent out even made it out of the kitchen.... It looked as though someone had been munching on it in the back before it came out, or they threw the scraps on to a plate and served it to us. Whether that was the case or not, presentation and plating matters! It avoids complaints, we eat with our eyes first, then or mouths. Mussels were OK(not great), but for 5$ I think those were adequately priced. What happened to this place? I used to enjoy coming here, I'm a fan of good beer, good food, and good service. All tonight's visit had was good beer, I could've gone to the store and picked myself up some and saved myself the frustration of a terrible dining experience. It's unfortunate that management never even bothered to come apologize for the issues that had occurred. They were aware, but no one came to the table to discuss the issues so they can hopefully be corrected in the future!
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