Sometimes I love my friends and sometimes they plan get together at Frans which makes me question not only their mental state but use of common sense!
Let me set the tone for my tale of disaster....
-Co-worker's going away gathering
-She doesn't drink
-We get off work at midnight
-We are a group of 25
-We'll be hungry!
So Fran turns out to be one of the hand full of places in the city that will accommodate such a list of requirements (notice good food is not on the list or else we'd be screwed!)
We made a reservation for 25 at midnight a week in advance and showed up as planned. When we arrived the manager had his head down on the counter and his staff was flipping chairs onto the tables....
Turns out they've had one couple in the last two hours and decided to close the kitchen early (they close at 2am)... WITHOUT CHECKING TO SEE IF THEY HAD A RESERVATION! So as our group starts trickling in via car, bike and TTC the manager begins to panic and offers to have a table set at the Victoria street location. We had originally tried to get a table there in the first pace via phone but we were told they could not accommodate such a large group on a concert night.
The manager gave us $13 in taxi fair which was nice but only allowed 4 of us to make it to the new location without forking over more $$$. He also requested for us to have a table for 25 setup at the other location.
Though I think the manager dealt with the problem in the most adequate way possible... I feel this could have been avoided if they had just read their reservation book or called us in advance. If it was just me and a few friends I might have given this one 2 stars but for inconveniencing a group of 25.... 1 star seems fair!