Apparently they have too much business to be taking on any more. I requested an appointment to bid out my yard, Jose responded twice the final time asking for my address to schedule a time. I replied with requested information and no further contact from him. That was 6 days ago. I'm guessing it just fell through the cracks but maybe if you are too busy to schedule appointments its time for some administrative assistance. Hopefully in the future you will be better about communication with new potential customers.