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  • NEVER AGAIN. I used to take my girlfriend, brother and nieces and nephew there to dine in, had a few order screw ups some overdone food from time to time and the tables not so clean and greasy menus (not to mention the dirty bathrooms) but i was keen to let it all slide until a few months back. Rode my harley down there around 3am. ordered chicken fingers, fries and a shake. Got home and curled up into bed and there was no chicken fingers. I called em and they were like "oh yea it's a new guy and he was in a hurry, come back n get em" i'm like "yea its cold n i dont feel like warming up my harley and wasting gas to come down there n fix what u guys screwed up can i talk to a manager". She kept dodging the question till finally she says "the manager isnt in right now but ill tell him u called"......im like "wait dont u want my phone number" so i told her n i could tell she didnt even take it down (she was all quick and sarcastic about it). the manager never called so i went online to their corporate website and complained and the manager of the store called me wanting to offer me coupons or meal comps or something. No way im going back there after how i was treated by the staff so i can use a meal comp coupon so they know its me and can spit in my food, no thanks. Wouldnt have been a big problem if this wasnt a constant thing for them (poor service and screwing up orders). Now i just go miles out of my way to tiedeman where they dont screw their customers.
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