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  • We went on 10/10/2015 - our 5 year wedding anniversary. We wanted to go to the best place in Madison. This spot is right on the square with a nice view of the activities around the capitol. The atmosphere is very nice. My wife wouldn't let me wear jeans but we saw diners wearing jeans. It was nicer than jeans and I'm glad we dressed up. The staff seemed like they were all happy to be there. The service and the attentiveness were spot on, everyone was attentive but not overly attentive - just enough to make you feel good. My wife got the halibut which was very, very good. If we both got the halibut, this review would be very different. The place only gets a one star from me because of my dish and the way the error was addressed. I asked our server for a description of the $58 ribeye and she described something that sounded pretty tasty. It was the ribeye cut with the bone removed and the outside would be served at medium and the inside portion was going to be medium rare. I asked if both could be served at medium and she said, of course, I could have it any way I wanted it. When I received the dish I could tell that both sections were very under cooked, but I cut into both to be sure. They were both bloody rare. Surely not medium and definitely not medium rare, but blood oozing rare. I immediately flagged our server and told her about the problem and she apologized and would take care of it. A few minutes later my dish returned and it was only slightly more cooked. It just looked darker on the outside. I couldn't eat the center section - it was still too bloody. Now, here is my big problem with this place. This is supposed to be fine dining and the experience is supposed to be a big part of the meal. Everyone who knows anything about meat knows that once you cut into a piece of meat, it is hard, if not impossible to fix a temperature mistake. About the only thing you can do if it is undercooked is to cook it to well done. And if it is over cooked, then you can't do anything about it. That's that. So a 5 star restaurant with a $58 ribeye should've tossed it and started over. They certainly wouldn't have lost any money on the transaction and they would live up to their reputation. To throw it back on the grill and try to fix it is what I would expect from diner and $12 dollar ribeye, not from the most expensive place in Madison. Our server offered to buy us a dessert to make up for the problem, which was nice, but I would've preferred that they put a new piece of meat on the grill at the very least. The management also should've stopped over to our table to check in on us - pretty normal for a 5 star place, but then that is why this place is not and why we will not return. I see that the $58 dollar ribeye has been replaced with a $52 NY Strip. Let's hope they know how to cook that.
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