My son was invited to a birthday party at Bouncy World and upon arrival the person greeting us was extremely rude. I spoke to the owner's mom and she was very dissatisfied. She called her son, the owner, and took care of the problem right away. I originally was upset and thought I will never come here again; however, after watching the way these people run their business and take pride in what they do, I am actually thinking about doing my son's next birthday here. I will definitely be coming back. Businesses can't control what their employees do, but they can control how they handle it and they handled this right.