This place was wonderful! I had pulled a neck muscle lifting weights a couple days before my first visit and was in extreme pain. I could barely turn my neck without wanting to cry. I happened to have been at the promenade shopping and was desperate so I stopped in and cried to the receptionists. They were very accommodating and got me an appointment for that afternoon. I also got a cookie. My therapist was AMAZING. She got knots out of my shoulder that had been there for months. One by one, she loosened the muscles around my neck and shoulders. By the time we were done, I actually had a decent range of motion, which was actually sustained for the rest of the week. I could even lift weights the next day, which I probably shouldn't have. Needless to say, I am a member now because they're worth every penny!