This Macy's has a much larger selection than your typical locations in the LA area. But because it's smack dab in the center of a tourist trap, it's also really busy. Granted, the associates are gonna be really busy, especially when there's language barriers with some of the tourists. But some associates, and even some red-badges (Macy's speak for managers) didn't even bother acknowledging some customers. One associate only asked me if I needed help after I had asked him where the INC section was at. It was still a pleasant experience though because 1) of the huge selection 2) it was a nice escape from the blistering heat and 3) one associate was genuinely nice and helpful.