We went to Red Robin to celebrate my daughter's birthday using her free hamburger coupon. We did not have a printed version of this coupon because we exceed the allotted times we could view it. We had an email on my husband's phone and he said he would honor it. When the bill arrived it was not taken off and when we questioned it. the server said his manager needed a printed copy?? We were so annoyed as we had asked before hand if this was a problem. The Red Robin Royalty card has never worked well for us, registration issues, not getting our hamburgers counted, etc. and now this.
The food was fine, but it was very overpriced. It was $55 for 4 burgers and drinks. It should of been less but they wouldn't honor the birthday burger coupon.
We will not return.