Here's my experience .... Woke up, smelled a burning odor - knew my 23 year old furnace was toast. Called the Co. that serviced it - and they confirmed - and said A/C was soon to follow. They gave me a quote on both .... But not a lot of more info. // That's when I dive into Internet and start the research process.
Bottom Line: As long as you get one of the Top Named equipment - you will be A-Ok ... IT IS ALL ABOUT THE INSTALL !!!! So, I call 2 of the Big Names and 2 more local (yet recognizable) companies. I will tell you right here - I like to do business with local / independently owned types. Made appointments across one day - Nascair showed up precisely on time with the owner / Dave and "the go to guy" Mike. They walked me thru how they would implement and recommended 2 different series of equipment. An hour or two later I had a complete quote via email - everything spelled out.
Met the other 3 Cos. And it was what I had anticipated - they were more concerned about who else was quoting / pitch book / arm twisting / -- one guy cancelled his appt 3 times --- it was painful.
So - I jumped in with Nascair - installers Alex & Luis were EXCELLENT !!! Called before they showed up / explained their process / worked hard all day .... Just really good guys. Proud of their work quality and it shows.
Dave & Mike came buy to check up and took his workers out for lunch - that should tell you about this company right there !!!
SO - here's my advice : GET 3 QUOTES / Obviously one from NASCAIR.
Then GO WITH YOUR GUT with who you want to give your $ Too.... And who you trust. IN MY OPINION- YOU WONT GO WRONG BY USING NASCAIR !!!
Note: I learned those "big guys" spend approx. $800k annually in advertising (guess who foots a lot of that?) And - They get some of those marketing funds from one of the Mnfg. - which is the system they try to shove down your throat..,
Update 6/11/17 - I knew I made the right choice !!! My new a/c wasn't working on Sunday afternoon ...???!!!! Called them - they answered the phone (on Sunday!) . Told me they'd have someone here Monday - Bingo - this big Aussie shows up - super nice guy - goes straight to work with me hovering over him - shows me a damn yellow jacket wedged itself between a required contact (can't make the circuit) - Bingo ! I got A/c again ......
This is the BEST A/C Furnace company in town !!!!!! Locally owned ----
You are Not just a number here --- you are a valued "client"!!!!!!!