Went here for a Couple's Escape Spa retreat with my hubby. We were greeted at the lobby and were shown the sign in iPad station were we had to fill in our health questions for the spa. We were thwn inatructed to head to the 2nd floor where the change rooms were. As soon as we exited the elevator we were greeted again by staff and taken to seperate change rooms. The womens change room has a hot tub right in the middle of it. Then there are seperate areas for lockers and a private change room area as well. Wwe then headed to the 4th floor for our massage. We received 50 min Swedish Spa in the couple massage room. Both me and my husband were satisfied with our massages and felt rejuvunated. We then headed back down to the 3rd floor for our water therapy session (1hr). Loved the space again. Lots of shower stalls, miderate sized pool, a hot tub and steam room. After everythjng we headed back down to the 2nd floor and stopped at the juice bar for a complimentary drink. Loved everything about the day spa and we will definitely be coming back. The only reason they got a 4 star is because of the aatendent that checked us out for the day. No questions asked about our day we spent he seemed like he was in his own zone and did not make any conversation while bringing up our bill. All the other staff were great!