Do not use! I took one of their cabs from the strip to downtown (approx 3mi) I am very familiar with Las Vegas and I know that it would be twice the distance if the cab driver took the freeway, but it takes about the same amount of time with half the distance if you take Las Vegas Blvd. due to traffic. This is at 6am in the morning (not really a busy time). The driver refused to take the route I asked. When we got to the hotel, I swiped my credit card and the tip screen came up. At this same time the girl I was with dropped her lip balm at my feet. I was reaching to pick it up when the driver selected his tip for me. I then told him that I wasn't going to leave him a tip because he would not take the route I asked of him. He then told me that he could not refund the card and said he had to leave. Leaving me at my destination. I then called my bank and cancelled the charge.