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| - I am a creature of conveniences. I love them. I love the technology that we're provided this day and I love trying to master the art of multi-tasking. Because I accept this of myself, I am also sensitive to eateries that are trying to add an avenue to revenue generation, by creating a concept that gives me all sorts of opportunities to spend money, but doesn't tell me how to use the concept.
This morning, I walked into the Food Bar. The space is fabulous - once you get in and take a look around. I, however, didn't realize I walked into the back door. And, went to the back coffee bar. I was meeting a new friend and knew there was more down the corridor; but I thought that breakfast items were the noshy-muffins and cookies that were being offered by what I understand now to be the 'back patio.'
There is actually a southside entrance that if you enter and turn left you go right into the area where your full menu of choices resides. Except again, I don't know how to spend money because the staff really isn't very helpful - even though I am forcing questions - the service team there is underwhelming and uninspired. My friend and I settle on each having a muffin - I didn't ask, but hers looked a little grainy and dry. I wonder now if it was good? Mine on the other hand was a crazy good blueberry that had huge, juicy blueberries. Super delicious.
And although the coffee was delicious, and so was my muffin - there wasn't an attempt at hospitality. And since a 16 ounce of coffee is $2.13, for that type of coffee tag, I am expecting a little warmth. We don't receive it. There wasn't a warm welcoming feel that says "Hi, good morning - have you been here before? Do you know how this works?" I hate the 'unknowing' and especially when I am trying to spend money, I want to feel smart about how I spend my cash. Is that too much to ask? And, when I have to think, worry or wonder if I am moving through a restaurant and doing something 'wrong' - it takes the convenience factor that I crave and throws it in the trash.
Don't get me wrong, I will go back to the Food Bar - its just that next time I will know how to navigate it and know that I will be totally left alone.
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