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  • This shop charges high premiums, but the quality of work is mediocre. Last year they redid the rear of my Toyota sedan after it was wrecked by a large pickup truck. I thought that for $5K+ they received from insurance I would receive a flawless job and new parts instead of broken ones. However, as soon as I started driving the car, I started experiencing problems. First, it turned they salvaged the old damaged trunk lock, so the trunk kept popping open every day on the highway. I took the car in, and they fixed it. Next, the rear spoiler came loose and was on the verge of falling off: another trip to the shop. They've reattached it with double-sided tape, but it's still super flimsy, nothing like before the accident. Finally, last month, when I removed the trunk lining to install a trailer lights harness, I saw that the insulation on the tail light wiring is all burned and melted together. I don't know whether they intentionally put in damaged wiring or it melted following the improper installation, but the quality of their work speaks for itself. Bottom line: even though whenever some problem surfaced, they fixed it for free, I keep wondering what other problems I haven't found yet. Also, all the unnecessary trips to Tatman cost me a lot of valuable work time and frustration that one typically expects to avoid by going to a premium body shop. Next time I need body work on my car, I will seek it elsewhere. Jul 17, 2012
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