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| - Ibby's chicken and other food is really good, to start with. My kids love the Mac-n-cheese especially, and my wife and teenage daughter really love the collard greens. The chicken was nice and hot and seemed freshly prepared. The staff is friendly and when they're busy, they're really jumping, though a bit disorganized.
However, both times we've got take out there (ordering in Eat24), we've had problems with our order. Part of it may be some opportunity for improved processes (we had a lot of sides with a variety of meals on our first order, and I had to check 3 times that we had everything. A simple checklist of things going in the bag would help a lot). Today, we kept it simple and just got 12 piece chicken and a variety (5) of sides. Of the 12 piece, we had 0 breasts, 3 thighs, 4 legs (one of which could have really been a drummy it was so small), 5 wings. No one mentioned anything about a non-standard ratio (I expected 3 of each piece). The sides we're all correct from what I ordered.
I will call tomorrow and see what they say about no breasts, other reviews mentioned Antoine taking care of any issues.
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