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  • Update: After cancelling my Auto and Home Insurance with State Farm and going with Liberty Mutual, they refused to refund me the correct amounts back. For my Auto Insurance, instead of receiving 90 dollars back, I got 8 dollars and get this for administrative costs (short rate) lol They lied to me, provided me with horrible customer service, then doubled my rate of which in return, I promptly left the company and I'm the one having to pay a 82 dollars in administrative cost? If that wasn't bad enough, based on Wells Fargo Mortgages own words, they withheld over 200 dollars of my refund for my home insurance basing their numbers on false premium figures ($729 vs $595) Thank god WF promised to step in on my behalf. --------------------------------------------------------------------------------------------------- In my 13 years of driving, I have never dealt with a worst Insurance Company. Sarah doesn't care. The problem is you wont even deal with her directly. Instead, you will get Melissa or Becky, both of which I would recommend you stay away from! They will lie and mislead you to an outcome beneficial to THEM, not you. Then when you get mad over the situation and complain, they will cancel your policy and cover for each other while throwing you under the bus. I care about you and I want nothing more than for you to avoid the pain and headaches I've had to endure with no resolution. I hope this reaches you in time. In conclusion, if you want to avoid months and months of frustration and run around over a fender bender that wasn't your fault ($1,600) and caused your monthly premium to double, much less a real accident, then go with State Farm. Don't say I didn't warn you.
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