Probably a 3.5- and 3.5 to 4 for a chain/fast food place (ie I am not evaluating on the same criteria I would for a typical queen st west upscale restaurant).
Pros- night staff (Adam) is sooooo friendly, easy to interact with, and is one of the reasons I try to only go there in the evening. Portions- generous for price point. Taste is pretty good for what It is, compared to similar type food places. Like the garlic sauce. Also like the option of a Greek salad, and lentil rice, when ordering a combo.
Day staff are usually unfriendly and question my order (yes, I understand I have to pay for extra sauce- why do I need to be asked three times before honouring my order request??). And sometimes if ordering off Uber eats the orders may not be as requested- recommend calling after placing the order to confirm. The portion sizes make It worth it, if you're craving Schwarma and don't want to bear the bitter cold to get It...