I love this place! I've now seen Jason and Jenn. Jason was really great and very welcoming to me and husband when we first came in. Since then I've seen Jenn and I am in love with her work and how warm she is. I love getting ink from her she's professional, genuine, and sweet. She's also a VERY talented artist. I still can't believe she created my flowers from drawing first on my skin and then going over it with the gun. Everyone here is very accommodating. From all shops here in charlotte I feel this one is by far on the top of the list. They are clean, welcoming, and very accommodating. You are def paying for quality service and quality work on your body and at the end of the day that's all we all really want. Thanks Made to Last we will returning again and again and again very soon.