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  • Regarding appointment times and being seen, this office is not too bad but pretty awful. My appt time is at 10:15. This is also on the first day the opened for the year so I was expecting things to be ready. I had to wait 1 hr just to be seen by the doctor. Not only that, but people who came in later than I did even got seen before me. 2 in fact. I asked the lady why.. she responded "the room that she went to is farther from dr Betty but don't worry your room is right over here and you'll be seen shortly". I didn't quite understand what that had to do with why I waited 1 hr but that's okay. Later on, she tells me with a rude manner that it was because they got a new system and it apparently malfunctioned. This is unfortunate, but should definitely not happen first day back. We then got seated and proceeded to only wait for 20 minutes so that was fine. My mother also had a check up as well and as the doctor asked her if the info was correct, it was already incorrect. Keep in mind we literally just got the vitals and everything done in the room to the right of us. The staff in general wasn't very up to par and it looked like they were talking shit when they whispered to each other when I went to the rooms. However, staff aside, the doctor is very kind and pays attention to her patients. She did start a conversation with me regarding personal things which kind of seemed condescending, but I can't say for sure if it was intentional or not. Tl;Dr 1 hr wait, eh staff, decent doctor P.S. We were suppose to get our blood drawn, but left because the person doing it failed on both of my moms arms. Before she drew blood she specifically also said " I do this literally every day and had 5 people Pass out on me "
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