I am just going to go ahead and put this place on blast for legit terrible customer relations. I asked to have laptop fixed because I had about 30 gigs of carefully curated Itunes sound art. These guys just simply don't deliver. A long and costly investigation resulted in indeterminable results with the repair. Initial estimate was approximately one week. After more than a month in the shop some goofy young man called with the status and terribly botched my rather simple name pronunciation on a Saturday morning I was nursing a hangover. If you are a master of ceremonies in this new digital age young man you better come with some better shit. Don't press enter on these foolios.