When I found out this place was open via a friend of mine, my brother and I decided to check it out and order some boba's and ice cream for the whole family. When we entered the store, it was very clean and the employees were very helpful, friendly and quick--great customer service! After that first visit, I ended up going two more times that same week! I just love this place and their boba/ice cream. In my opinion, it's good quality and it's a plus that they make their own ice cream so you know it's original! (BTW, best green tea ice cream EVER!) I'm addicted already and I am very happy that this place has opened up right by my house. We need more hole in the wall places like this in the Southwest area.