Update 6/29/16: I found my last couple of visits to be much better. The drinks have been very good, my favorite so far was a latte with honey and cinnamon--delicious! The staff has been very friendly and helpful whenever I ask for suggestions. I'm happy I've returned and now know what all the fuss is about. Kudos again to the owner for taking the time to care about one silly customer.
Updating 3/25/16 to add a star for the owner taking the time to contact me. It's a rare thing to actually hear back from a business. I haven't returned as of it, but I plan to and will, hopefully, edit my review again to add more stars.
Two stars because service was fine, nothing special, but the iced coffee I ordered was disgusting. Simply put, it was the worst coffee drink I have ever had. I had it to-go so I couldn't question what the heck was it. After three bitter and sour sips (like something was rotten) then an even worse aftertaste I decided I couldn't torture myself any longer and pitched it. Very disappointing, especially as there is nothing but 4/5 star reviews for the coffee. I don't know what those people were drinking but it was definitely not what I was served.