We've been here quite a few times over the years and have only had one bad experience a few years ago. In that case we talked to the manager and he not only comped our meal (there were 4 of us), he gave us a $50 gift card toward our next visit.
As I said, that was our only bad experience. Four of us went there last week and once again, fabulous. I can't say enough good about this restaurant. It may be a little noisy but the staff are very friendly and attentive. The food is absolutely delicious whether it's the appetizers, entrees or desserts.
Their steaks are so juicy and tender, they just melt in your mouth. No sauces are even required. I'd love to know their secret so I could grill them like that myself.
I believe I'm a customer for life!