BEWARE OF THIS COMPANY!!!! I wish I did not have to give one star. I lived in a property that belonged to this company for 3 years. I always paid my rent on time and took very good care of the home. However, McKenna Property Management team was the worst I have ever encountered and my last year was horrible. I have never been treated so badly.
During the summer my air conditioner went out and for several days during the hottest time of the year they kept saying someone would come but they never came. When I would call they were very rude to me. Then, the dishwasher stops working and the lock on the door of the home was non accessible but still I had to have these things fixed with my own funds despite knowing in my lease they were suppose to have this taken care of. Then, the worst was when I did not renew my lease and was started on a new lease that was month to month. I told the company representative that I would be moving out and they would not honor it because it was the 10th instead of the first after I already verbally gave my notice months in advance. I moved out in end of October and still paid Novembers rent . However, they wanted December rent too.
I later found out that when I was on auto pay they double charged my card and didn't tell me until my rent went up after I switched to month to month. To make matters worst they tried to use my old year lease that I was no longer under to take my security deposit when my rent was only $962.00 and security deposit was $1200.00. This company is very misleading, manipulative, and dishonest, which lead someone from the company to send my information to collections to try and get another $1150.00 from me but I am disputing these charges.
Please beware of this company and your finances because they will try and get extra money from you despite being a good tenant. STAY AWAY FROM THIS COMPANY!!!!!