Always been subpar, but we always have comps for free. It is not even edible for free. I joke my diet plan is the buffet. I don't even eat anything more than not. Today, I finally complained (again) to the line staff, called the manager over and she just looked at me and said she couldn't reverse points (I had a voucher and didn't ask for any refund at all). She then says she can give me a comp for one, there were two of us and I don't want a refund of my (free) dinner. I want edible food that isn't dried out, crusty, mystery tasting with unidentifiable flavors that don't belong and food so unappetizing looking you don't put it on the plate. I select a few foods and can't even eat them. Fried chicken dried out, baked beans taste like straight vinegar, didn't plate dried and crusty mac and cheese. Go back to try and get a second plate of food and watch them put "fresh" spaghetti on top of old dried out spaghetti, same for fries. Plucked a "fresh" fry from top and taste for freshness and they are old and crusty. Another lady asked for a refill on fried chicken and with a bad attitude says he will check. Goes and grabs already made pan from back that is not for fresh. This had been years. We don't go there except when it is free and it is still not worth it. I'm about to just use my points so that I won't even be tempted to go there. Stations also has zero customer service ever! Stop monopolies in vegas! It is killing customer service and quality control. Half of what they were doing I am sure is against health code....refilling dirty pans and leaving food set out too long.