About: http://data.yelp.com/Review/id/UuygMgc1v-0WrPue8HYGLQ

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About: http://data.yelp.com/Review/id/UuygMgc1v-0WrPue8HYGLQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-11-14 00:00:00 (xsd:dateTime)
itemReviewed	Cherry Street Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Last week was the first time I visited this restaurant for takeout. The restaurant looked nice, it also looked busy. I ordered fish and chips and got my order in about 10 minutes. Not bad considering I saw that there was only 3 ladies operating this place. But I knew for next time to call ahead. Side note: The server did not seem to know how to pack takeout out, the sauce containers were all over the place on the bottom of the bag with the box sitting on top - one was malt vinegar and I worried about it leaking. Got back to the office, opened the fish and chips, looked good, but everything looked greasy, probably because they tried to rush this order out from the deep fryer to the box. I got 2 pieces of fish and a bed a fries. Not my favourite fish and chips but typically what one would get in a restaurant. Had lunch again this week and it was a bit of a disaster this time around. I called in my order and was told that it would be 10-15 minutes. I got there 15 minutes later. The server apologized that it would take a little longer. I was there for about another 10 minutes. She offered me a free drink of my choice, I got a soda. Finally, my order was ready and I was happy to go. Side note: There was only one table occupied . Got back to the office, opened my big breakfast to find that many items were missing that were detailed in the description. I did not see any french toast and beans, and I was missing an egg. I can only assume that the kitchen staff doesn't have their menu memorized and that the server doesn't check the boxes before closing them. I called them back immediately but got their voicemail instead. I'm still waiting to see what will come out of this. sighs ** ETA: I received a call back the day after and spoke with the GM, Robert, who offered me a complimentary meal to make up for their mistakes. I love good customer service. :) I went back for my free lunch today and I have to say I'm a lot happier with this restaurant and I'm glad they actually care about their customers. I understand people make mistakes and I'm glad they corrected it. :) thumbs up I will definitely be back.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Wendy

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