| rev:text
| - Our group ate at this place over several days because it was in the hotel at which we were staying. We had mixed experiences.
Our first experience was very good. Five of us went for breakfast, but two of us wanted items from the lunch menu. The cooks kindly granted the requests. The teriyaki chicken was excellent! The cooked-on-the-fire flavor combined with the teriyaki sauce to make a perfect chicken dish. The garlic chicken was very good, as well. At that time, one of the waiters boasted about the oxtail soup on the menu. We said that we would be back to try it.
On our next visit, I ordered the saba. It was delicious! The skin was cooked until crispy, and the meat was moist, not dry. Someone ordered hamachi with rice. Unfortunately, a strand of hair was found amongst the beni shoga. When brought to the waiter's attention, he showed the proper amount of shock and dismay, and he quickly replaced the order.
Six of us went for dinner the next day, and three people ordered the all-you-can-eat sushi. What a deal! Our waitress returned to our table, frequently, to take the sushi orders. The sushi was a bit slow in being made and delivered to our table. The sushi was good. The nigiri portions were perfect: not too much rice to fill you up.
I ordered the oxtail soup and eggplant fries with spicy sauce. The eggplant and sauce were awesome! The eggplant was perfectly cooked; the batter was tempura-crunchy and the eggplant was not mushy. When eaten with rice, it became a meal. The oxtail, unfortunately, didn't live up to the waiter's boasting. The oxtail was flavorless, dry and undercooked. I had a difficult time prying the meat off the bone. When I asked the waitress if the oxtail was always this tough, she said that she didn't know, since she had never eaten it. I was asked if I would like another order of oxtail soup, and if I could wait a few minutes for it to be cooked more. Come on! We all know that oxtail takes hours to cook until the meat falls of the bone. The oxtail soup was taken back, and it was taken off the bill. It was too bad because the soup was good. There were no peanuts, but there was won bok and the soup wasn't salty. Later, it occurred to me that the oxtail had been microwaved. It would explain why the meat was dry and flavorless. It would also explain the comment about "waiting a few minutes," while it is cooked some more.
One person ordered the teishoku. It came with miso soup, edamame, salad, and dessert. When dessert was offered to that person, another in our party realized that she hadn't been offered dessert with the teishoku the day before. We brought it to the waitress' attention, but she ignored it and continued to talk.
We scrutinized the bill, when it was delivered to the table. We were charged for a Corona, which no one had ordered, and we noticed that we were charged 18% gratuity. We talked about the fact that there were no signs posted, nor was it listed on the menus that an 18% gratuity would be added to the bill. Neither were we told, when were seated, or when the waitress presented the bill. The Corona was removed for the bill, and we decided to let the tip matter go.
Our next, and final, visit included six of us, again. Again, we noticed the 18% gratuity charge. We spoke to the manager, and she offered to show us the disclosure about charging 18% gratuity for parties of 6 or more. We pointed out that it wasn't posted in the front, it wasn't listed on the menu or nor was it on the bill. She stood there and acknowledged what we were saying. We paid the gratuity, but we asked that the policy be disclosed in one form or another.
Overall, the staff was pleasant, the portions were generous, and most of the food was very good. Hopefully, the missteps can be worked out, as the food is good enough to keep people going back.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)