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type
rev:Review
dateCreated
2016-11-29 00:00:00
(
xsd:dateTime
)
itemReviewed
Aroma Espresso Bar
http://www.openvoc.eu/poi#funnyReviews
1
(
xsd:int
)
rev:rating
2
(
xsd:int
)
http://www.openvoc.eu/poi#usefulReviews
1
(
xsd:int
)
rev:text
I understand for some people this is not their career and will eventually move on to something else. However you are currently representing a corporation who is paying you for your time so have a little pride in your work and don't be a dumb ass. I have been to this location 3 times. Review based solely on service The positives: decent sized café and generally good environment for catching up on a book or studying. Drinks are pretty good. Negatives: of the 3 times I visited they forgot to make my order 3 times.... (was not busy max 6-7 people in line). Having worked in the service industry for 15 years I get it things happen orders get misplaced. First time is forgivable, second time you give them benefit of the doubt. THIRD TIME it's a fucking insult. After 20 minutes of waiting and all the patrons behind me got their orders already I came to the conclusion they forgot my order again. Lately I've been trying to be a calm and cool person and not let things get me riled up. I approached the counter with a smile and using my indoor voice I asked the young girl behind the counter 'is my order ready? Everyone else behind me got theirs already'. Now keep in mind she asked me the same question the previous 2 times. 'um sir did you pay for your order?' I so wanted to use my outdoor voice and blast her but I remained calm and said yes I did. Now either she thinks I'm stupid and don't know how paying for goods before receiving them works, or she thinks I'm trying to scam her. Life tip: instead of accusing your client of malicious intent to defraud a latte and a pastry. I would suggest the following actions FIRST. 1) Go up to computer and look for a receipt, if there is one, there is a 99% chance I paid for the goods. 2) Think back 10 minutes do you remember making a specific latte and warm up a pastry in the nuke box? If not you probably did not make my order. 3) If you weren't the one who took my cash ask your co worker standing RIGHT NEXT TO YOU! Now if the answer is No to the above scenarios then ask me if I paid for the order. To top it off after she realised her dumb ass forgot to make my order she tells me the pastry I ordered is all gone. Of course its all gone I ordered the last one in the display case. Where the hell did it go from the time I pointed to the pastry to me paying for it. I ended up paying extra for another pastry because the one I ordered disappeared. p.s. I ordered the grilled cheese sandwich on two separate occasions and each time I got a different size while paying the same price. If anything you guys are defrauding me. In conclusion I love going to the aroma chains and am willing to pay their ridiculous prices because I can always find a seat and is generally good environment for studying. HOWEVER will not be going back to this location for fear that if they forget my order a 4th time I may not be so civil. HIRE PEOPLE THAT HAVE A CLUE.
http://www.openvoc.eu/poi#coolReviews
0
(
xsd:int
)
rev:reviewer
Jeff
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