My sandwich was dry and cold after waiting 15 minutes in the drive through behind only 2 other cars. I could see my order the entire time sitting in the window blowing in the wind. Then when I finally pulled up the cashier didn't even say one word to me. I love Bojangles but would avoid this one at all costs...just get your fried chicken from publix if you are in the area and need a quick fried chicken fix.