Delayed getting to this review-maybe I was just too relaxed after the massage?
I was really happy with the whole Toronto Bodyworks experience. I love it when companies are contactable by email and they are super quick to respond. Booking an appointment was simple and they managed to get me in on a Sunday at a time that suited me. I love it that booking a massage to relieve stress was so stress free!
I know people have mentioned it being above a restaurant and I did notice the aroma of food as I walked in the door downstairs but didn't notice that at all by the time I got upstairs to Bodyworks. There's a small waiting area which is cosy with hooks for coats etc and a reception desk. I was greeted warmly and wasn't waiting to be brought into the treatment room. The room itself was bright and clean. I also found it pretty quiet despite facing onto the street.
My therapist was Ada and we did the usual intake form and had a chat about all my aches and pains before she got to work. I had only booked a one hour massage and that might have been a bit too short. She spent a long time on my legs so I probably didn't have as much time as needed on my neck and shoulders. I think that was more because my legs really needed work than a criticism of the massage. In retrospect a longer massage might have been better when I had so many problem areas! Ada is tiny but managed to get out lots of the knots and was really knowledgeable as well as friendly and sweet.
Payment was easy-card or cash and you get an RMT receipt for insurance claims. It's a little steep at $85 for 60 minutes; but it's hard to find a good massage cheaper than that anyway. Everyone I encountered was professional, friendly and seemed to be enthusiastic about actually helping people. If I wasn't flat broke I'd be there every week!