I've been to this restaurant twice now for lunch and both experiences were the same. The food is good. We really like the different grilled cheese sandwiches. The restaurant itself is cute and inviting. The bad part is definitely the extremely slow service. Both times there has been 1 server and 1 hostess/busser. Most all the tables are full and that's the staff. You have to hunt someone down for drink refills and your check. If you are in a hurry, this is definitely not the place to go. Good food....bad service. Hey management...get some more help!