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| - It is so sad. Southwest Airlines used to receive a 5 star rating from me. This rating has dropped dramatically. Reasons??
1. They have continued to raise rates. If you compare the rates of their competitiors, it is strikingly the same.
2. Their rewards system is now a joke! In the past, you can receive a free ticket per credit. Nowadays, they have a point system. And, most of the point systems are on the high end.
3. Most dates and times are blacked out.
4. They have expired credits. What? We earned that man. If you were to renew, you have to shell out another $50 buck for credits that you already earned. This is stupid!
As a frequent flier, I switched this year from SW to Delta. I still have my A-list for the next few months, but the Diamond status with Delta offers me more perks...
i.e.
a. First class/business upgrades (thus far, 90% of my flights have been upgraded)
b. A hot meal
c. Access to the SkyClub
d. Free checked bags
e. Priority check-in,
f. Access to Free Movies/New releases, HBO, satellite tv (yes, I get to watch games on ESPN LIVE during those long flights between JFK and LAS and LAS to NC)
g. Wi-Fi on all flights
.... And other better rewards.
After experiencing all this, I sometimes wonder why I stayed with SW so long... couldn't be the peppy cheerleading flight attendants... eeck...
Bye Southwest...
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