We have been ordering food from here for the past 5 years. Every plate we have ever ordered has been correct and delicious. The staff has always been friendly and has treated me with a great deal of respect. The food has always been fresh and delicious. We have never received food that was less than delicious. My only suggestion is that when we ask for a 10 spicy on the scale from 1-10, please give us a 10. All of the food we have ever ordered has never even been close to a 10. We love spicy food. I think they might hear an American voice and think we have a different spice tolerance. We don't. A 10 means a Thai 10, not what they might perceive as an American 10. We cook very spicy foods and eat hot peppers with most of our meals. While they do provide us with spicy pepper sauce on the side, that is not what I consider food that is a 10 on the spicy scale. Food that is spicy is cooked with spice. If I wanted my food to be spicy after the fact, I would add my own hot sauce. I do have to say that although the entrees are consistently delicious and are always of high quality, they are also consistently more like a 1 on the spicy scale, NOT a 10.